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Windows Azure – Reconnect Remote Desktop Error(The Specified User Name does not exists. Verify the Username and try logging in again) – Fix

 

Introduction:

In this article we are going to see how to fix the error(The Specified User Name does not exists. Verify the Username and try logging in again) on when we try to reconnect to the Remote Desktop Azure Role Instances.

Overview:

In our previous article we have seen on how to configure and connect to Remote Desktop of an Azure Role Instances step by step using the Windows Azure Management Studio. In this article we are going to see the error fix on when we try to reconnect and Remote Desktop to the same server using the same configuration. Let us see the step by step process on how to do this error fix for the Remote desktop connectivity.

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Steps:

Go to the path where we saved the .rdp files as shown in the screen below.

Note : Check my previous article on how to configure and connect to remote desktop to get some basic knowledge on the issue.

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Double clicking on the .rdp file will open a window with a warning as shown in  the screen below.  Click on Connect to proceed further.

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Now the process starts to connect to the machine and we can see the progress as shown in the screen below.

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Now we got the error message as shown in the screen below.

Error:

The specified name does not exist. Verify the username and try logging in again. If the problem continues, contact your system administrator or technical support.

Click on ok to proceed further.

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Now right click on the .rdp file and click on Edit as shown in the screen below.

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We can see a window opens with the credentials like Computer Name, User Name etc as shown in the screen below.

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Now click on the Always ask for credentials check box, it will enable the Username text box editable as shown in the screen below. Click on Connect to proceed further after clicking on the check box

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Now we can see a warning as shown in the screen below. Just we can ignore it and click on Connect as shown in the screen below.

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Now it will prompt for the password to connect to the server since we selected Always Ask for credentials check box as shown in the screen below. Enter the valid password and click on OK button to proceed further.

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Now it will process the account and connect to the remote desktop securely as shown in the screen below.

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It will prompt a warning that the certificate is not trusty, we can ignore this and click on Yes and proceed further as shown in the screen below.

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Now it will connect to the remote server without any error as shown in the screen below.

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We can see the properties of the server as highlighted in the screen below.

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Conclusion:

So in this article we have seen how to fix the remote desktop connectivity error by editing the credentials to prompt each and every time to make a secure connection.

About Author: Karthikeyan Anbarasan, Microsoft MVP (Most Valuable Professional) in ASP.NET/IIS Architecture. He is the Founder and Chief Editor of the www.f5debug.net website and has authored books on Windows Phone and Business Intelligence(SSIS). He is also a Passionate Speaker and a Blogger on Microsoft Technologies.

You can Join Me On: Facebook, Twitter, Google Plus, LinkedIn

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